Terms of service

Last updated: November 2026

Who we are

PLUM is operated by 兰州子扬服饰有限公司, registered in Lanzhou, Gansu, China. Contact: support@plumstitch.com.

Orders

An order is accepted when payment clears. Because every piece is made to order, production begins immediately and cannot be cancelled once stitching starts.

Pricing

Prices are in US dollars and include shipping within the United States.

Your artwork and names

You confirm that any text or artwork you supply does not infringe someone else's rights. We may refuse an order containing hateful, infringing, or unlawful content, and refund it in full.

Our work

All designs, photographs and copy on this site belong to PLUM. Please do not reproduce them commercially without permission.

Liability

Our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of the People's Republic of China.