Shipping

Last updated: November 2026

Made to order

Every piece is embroidered after you order it. There is no warehouse, no overstock, and no waste.

Where it ships from

All orders are produced and shipped from the United States. No customs, no import duty, no cross-border delays.

How long it takes

• Production: 2–4 business days
• Delivery within the US: 5–7 business days
• Total: 9–11 business days from order to doorstep

Shipping cost

Free on all orders. No hidden fees at checkout.

Tracking

You will receive a tracking link by email as soon as your piece leaves production.

If something goes wrong

If tracking has not moved for 7 days, email support@plumstitch.com with your order number. We will remake or refund — your choice.